Privacy Policy

PLEASE READ CAREFULLY

  1. Ownership: This website is owned and operated by Hanson & Fitch, Inc. We take your data and privacy very seriously. We are committed to protecting the privacy of all visitors to our website. This privacy policy best describes our practices related to information collected through our website including but not limited to quote requests, phone calls, and online orders. Your use of our website indicates your acceptance of this policy and of the collection and use of your personally identifiable information in accordance with this policy.  
  2. Personal Information: The following list includes common ways your personal data is collected:

-Requesting a quote;

-Registering for an account on our website;

-Placing an online order;

-Paying bills online or over the phone;

-Applying for employment;

-Submitting reviews for past orders;

-Communicating by phone or email;

-Other interactions where you knowingly volunteer personal information;

  1. Social Media: Hanson & Fitch uses multiple social media options to communicate with customers. We may collect personal information made available to us on said pages or accounts, including any information made public in connection with the social media service. Hanson & Fitch will not use personal information provided on its social media pages without permission from you. Your interactions with the features on Facebook, Instagram, Twitter, and LinkedIn are governed by the privacy policies of the companies that provide them.
  2. Online Privacy for Children: Hanson & Fitch respects the privacy of all children, and is committed to complying with the Children’s Online Privacy Protection Act (COPPA). If you are under the age of 13, do not send any information about yourself to us. Hanson & Fitch does not knowingly collect personally identifying information from anyone under the age of 13 unless consent was obtained from the child’s parent or legal guardian. In the event that we have collected any personal information from a child under the age of 13 without verification of parental consent, we will delete that information from our database. 
  3. 5. Analytics Information: When visiting our site, we may collect information by automated means. The following information may be collected:

-Your activity on our website, including date and time of visit, length of visit, and pages visited;

-The address of the referring website, if any;

-The type of device used to visit our site, your mobile device ID, the IP address of your device, and the type of mobile Internet browser you are using.

This information is used to monitor the usage of our website, assess performance, ensure capability with your device, and analyze visitors’ usage patterns.

  1. Location Information: We may use information about your location if you give us permission to do so. We use this data to provide features for our website, which includes improvising and customizing our services. You can enable or disable location services at any time when you visit our website from your device settings.
  2. Use of Personal Data: We will only share the personal data you provide online with other entities or business partners who are acting on our behalf for the uses described here. Hanson & Fitch does not sell or trade your personal information with third parties. As non-limiting examples, we may use the personal information we collect to:

-Improve customer experience;

-Provide personalized and customized services and products (including benefits, discounts, and promotions);

-Respond to your requests on your account;

-Measure the use of our website and improve content;

-Address network security issues

-Perform internal marketing analyses with data.

  1. Email Communications: Hanson & Fitch may contact you by email or other means at an address that you have provided to us. If you do not want to receive emails from us, please unsubscribe through the link at the bottom of the email. If you do not want to receive mail correspondence, please tell us when you give us your personal information to remove your name from our mailing list.
  2. Emergency Situations: We may also use or disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary. 
  3. California Residents Hanson & Fitch follows all guidelines outlines by the California Consumer Privacy Act (CCPA). Under the CCPA, California residents have certain rights regarding their personally identifiable information. If you would like to exercise these rights, please contact us using the email address, toll free phone number, or physical mailing address listed in the ‘Contact Us’ page. We may require you to provide your information to allow us to verify your identity before providing the requested information. 
  4. Security: Hanson & Fitch understands the importance of protecting your personal data. As such, Hanson & Fitch secures your data in accordance with accepted industry standards which includes the encryption and restricting access to your information. You should understand that despite the use of best practices, the information you submit to our website is done so at your own risk. 
  5. Retention: We keep your personal information for as long as it is required in order to fulfill the relevant purposes described in this privacy policy, as may be required by law (including for tax and accounting purposes), or as otherwise communicated to you. How long we retain specific personal information varies depending on the purpose for its use, and we will delete your personal information in accordance with applicable law. 
  6. Site Links: Our site may offer links to sites that are not operated by Hanson & Fitch. If you visit one of these sites, you should review its privacy policy. We are not responsible for the policies and practices of other companies. 
  7. Amendments: Hanson & Fitch may amend this privacy policy to ensure that you are fully informed of all processing activities and our compliance with applicable legislation.